People Operations Coordinator (Internal Candidates Only)
As a People Operations Coordinator, you’ll play a foundational role in supporting the day-to-day operations of the People Operations team. You’ll be responsible for maintaining employee records, support onboarding/off-boarding processes, scheduling interviews, coordinating internal processes, assist in compliance procedures, and gain exposure to multi-state HR best practices.
Additionally, this role will serve as a backup for some aspects of Payroll processing and support administrative functions within People Operations. The People Operations Coordinator reports to the Manager, People Operations, supports the entire People Operations team, and collaborates closely with Finance, IST, and other cross-functional teams.
This is an ideal role for someone early in their HR career looking to build toward a Generalist or Business Partner role in a dynamic, fast-paced, high-growth environment.
Please note that at this time OneRail's People Operations Department is only considering internal applications for the role of People Operations Coordinator from current team members of OneRail who have occupied their current role for a minimum of six months. Applications submitted by extrenal candidates or current team members who have not occupied their current role for more than six months will not be considered.  
Key Responsibilities
Administrative Functions
- Provide support in People Operations projects focused on improving processes, systems, or team member experience.
- Maintain and audit employee records to ensure compliance, data integrity, accuracy, and confidentiality across the following systems: ADP Workforce Now, Leadr, JazzHR, PDP Works, and OneRail Service Desk.
- Respond to team member inquiries and direct them to the appropriate People Operations team contact.
- Prepare employment verification letters, support team/company audits, reporting, and policy documentation efforts.
- Assist in People Operations related OneRail Service Desk tickets processes
- Other HR-related tasks and responsibilities as assigned.
- Assist with benefits administration and open enrollment logistics.
- Serve as a backup to support Manager People Operations with benefits and payroll-related inquiries and coordinate with internal teams/vendors as needed.
- Assist in compliance procedures with federal, state, and local employment regulations across 30+ states.
- Assist with compliance-related documentation and reporting.
- Assist with internal/external company job postings, interview scheduling, and candidate communication through Applicant Tracking System (ATS) workflows and documentation.
- Assist in onboarding and off-boarding processes, including documentation, scheduling exit interviews, and internal communication notifications.
- Current employment with OneRail with a minimum of six months occupying current role.
- 1–2 years of administrative, HR assistant, or process/project coordination experience preferred.
- Bachelor's degree in Human Resources, Business Administration, or a related field is preferred, but not required.
- Familiarity with ADP Workforce Now and Jazz HR, or other HRIS ATS platforms is a plus.
- Exceptional attention to detail, time management, and organizational skills.
- High emotional intelligence, professionalism, and ability to handle highly confidential internal company and team member information with integrity.
- Comfortable using Microsoft Office Suite; and experience with HR reporting tools.
- Familiarity with HR related processes, payroll, benefits administration, and compliance requirements.
- Excellent problem-solving and communication skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Exemplary ability to exercise the highest level of discretion, confidentiality, and sound judgment while navigating complex and often sensitive organizational matters.
- Must be willing, able, and available to work onsite on a regular basis at our Orlando HQ Offices (Zip Code 32819).
About OneRail
OneRail, headquartered in Orlando, FL, is the emerging leader in Final Mile delivery technology. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe’s, Pepsi, American Tire Distributors, and Advance Auto Parts.
OmniPoint is the cornerstone of OneRail’s integrated final mile delivery solution.
- Capture. Within moments of a purchase that requires same-day delivery, OmniPoint captures a shipper’s “demand signal” from their POS, ERP, or e-commerce system: what was ordered, where it is, where it’s going, and when it needs to be there.
- Optimize. OmniPoint uses this data to specify the optimal vehicle for the order’s size and weight, as well as any extra services required. OmniPoint then calculates all-in shipping costs and optimizes delivery routing.
- Execute. Customers can direct deliveries to their fleet, or OneRail’s nationwide network of 12 million couriers available 24/7/365.
- Support. Deliveries can be supported as they occur by OneRail’s skilled Exceptions Assist team to handle unforeseen delivery issues on the customer’s behalf.
- Follow Up. OmniPoint enables the consumer or receiving business to track their order delivery in real time and provide feedback through a customer-branded interface.
OneRail has been recognized by Gartner as one of the most innovative solutions in the Final Mile delivery space. We ranked in the top 100 of the Inc. 5000 list of the fastest-growing US private companies in 2022 and 2023 and received an Inc. Best Workplace award in 2023.
Regular, Full-time Team Member Benefits (U.S. Team Members)
- Competitive base compensation
- Health and wellness Insurance with generous company contribution (medical, dental, vision)
- Company-paid life insurance, short-term and long-term disability
- 4% 401K match with immediate vesting of Company match
- Continuing Education Opportunities
- Flexible/Open (Uncapped) Paid Time Off (PTO) Policy for Salaried Team Members*
- Competitive Paid Time Off (PTO) Policy for Hourly Team Members*
- Generous Company-paid Holidays
Onsite Team Member Job Perks (U.S. Team Members)
- Relaxed/casual work environment
- Standing desks
- Recreational and Video games
- Large breakroom and lounge
- Stocked kitchen and fridges
- Cappuccino machine
- Onsite restaurant and daily food trucks
- Offices conveniently located with quick access to I-4, SR-528, and Florida's Turnpike
- Ample free parking
OneRail's Travel Policy for Remote Team Members (U.S. Team Members)
While OneRail allows remote work for certain posted roles, noted as "Remote Work Available" on the Company's website, a core requisite for all roles is that team members be willing and able to occasionally travel to OneRail's Orlando, Florida headquarters. All team members are required to participate in on-site onboarding at the onset of employment and then on an as-needed basis thereafter, as a condition of their employment.
To view more details about what is like to work at OneRail, or to view a full list of career opportunities, please visit https://www.onerail.com/careers/